If you seek information regarding our patients, please familiarize yourself with our organization's procedures to ensure the utmost protection of patient information. Safeguarding patient data is our top priority, as it fosters effective communication between providers and patients and maintains the essential trust required for quality care.

While the Privacy Rule allows covered health providers to share protected health information for treatment purposes without patient authorization, we go above and beyond by implementing reasonable safeguards for all information requests.

For medical offices or organizations requesting medical records or patient information, please direct your request to our secure email at info@mindhopeofoviedo.com. All requests will be carefully monitored and processed in accordance with the established protocols. To expedite your request, include the patient's full name, date of birth, and a brief description of your inquiry. Your email signature should also include your full name, organization’s name, phone number, and fax number. Please note that we will verify your email before processing any medical records requests.

If you are a patient seeking medical records or other information, please send your request to our secure email at info@mindhopeofoviedo.com. Be sure to include your full name, date of birth, a brief description of your request, and a telephone number. Please note that we will not release any information without explicit patient consent.

Only individuals listed on the patient’s family/friends authorization forms can obtain limited information for those calling on behalf of the patient.

Thank you for adhering to these procedures.